IC Server Manager Applications installation

The IC Server Manager Applications installation program installs IC Server Manager Applications, Interaction Administrator, Interaction Attendant, Interaction Designer, IC System Manager, Interaction Host Recorder Client, and Interaction SOAP Tracer administrator applications on Windows 7, Windows 8 and Windows 8.1 workstations.

In this section:

• IC Server Manager Applications requirements
• Install IC Server Manager Applications
• Install Interactive Update Client. If Interactive Update Client has not yet been installed on the workstation on which IC Server Manager Applications is installed, install it now. See "Install Interactive Update" in "IC User Applications".
• Verify FQDN resolution to ensure client connectivity with the host CIC server. Following the IC Server Manager Applications installation, follow the instructions in "Verify FQDN resolution to ensure client connectivity with the host CIC server" as described in the "IC User Applications" section if you have not yet done so for this workstation.
• Change, repair, or remove Server Manager Applications. Please refer to "Change, repair, or remove IC User Applications".